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Support

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Online resources:

These online resources are applicable for Griffid Monitoring Station, Griffid Small Business and Griffid Monitoring Center.




By email:

You can send your e-mail to support@griffid.com. *



By phone:

Griffid technical support*
Opening hours Monday to Friday 10.00am - 04.00pm.
+31 (0)36 540 3921

* In order to get direct support from Griffid support team Griffid offers several SLA (service level agreements).
We cooperate with Authorized Distributors, Resellers, Installers and System Integrators. Please contact your Griffid reseller for support or get in touch with Griffid Head Office for SLA possibilities.


On location:


Griffid offers technical support at your company and can provide full installation and configuration of the Griffid software. Fee per hour is 95 EURO excluding VAT and travelling costs (only valid in the Netherlands). You can call us at +31-36-5403921 for more information.

Tutorials

Get up to speed quickly with a comprehensive, in-depth library of Griffid video training tutorials.
Soon Griffid will launch the Griffid Academy where you can watch several online tutorials.




We will show tutorials for:

  • Installations
  • Configurations
  • General use of the software


Support per product


Griffid Monitoring Station

Griffid Monitoring Center

Griffid Small Business

Griffid Wireless Station

Griffid Wireless Center

Griffid POS module