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Support

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Online resources:

These online resources are applicable for Griffid Monitoring Station, Griffid Small Business and Griffid Monitoring Center.





Contact support by e-mail (support agreement required*):

Please visit our contactform and provide license ID, version number and your OS system with your question.




Contact support by phone (support agreement required*):

Opening hours Monday to Friday 10.00am - 04.00pm.
+31 (0)36 540 3921   

* In order to get direct support from Griffid technical support Griffid offers several SLA (service level agreements) and support packages. We cooperate with Authorized Distributors, Resellers, Installers and System Integrators.
Please contact your Griffid reseller for support or get in touch with Griffid Head Office for support agreements.
Support on location (only valid in the Netherlands):
Griffid offers technical support at your company and can provide full installation and configuration of the Griffid software.
You can call Griffid technical department at +31-36-5403921 for more information.



Tutorials

Get up to speed quickly with a comprehensive, in-depth library of Griffid video training tutorials.
Visit Griffid Academy where you can watch several online tutorials.




You can see tutorials for:
  • Installations
  • Configurations
  • General use of the software